PMR & Prescription-System Integrations
The AI Receptionist works with any UK community pharmacy regardless of PMR — no vendor partnership required. Where the PMR supports API integration, a deeper connection means live prescription status without staff intervention.
Two operating models
Every pharmacy in the UK can run the receptionist. The depth of the integration depends on your PMR.
Your team marks prescription status in a small interface the receptionist reads. No PMR vendor partnership needed. Zero integration friction. Works at every UK community pharmacy from day one.
For pharmacies whose PMR supports an API, the receptionist reads prescription status live from the PMR. No staff intervention. Higher-ticket build tier — unlocked when the vendor conversation supports it.
In conversation
Honest state of play, updated as conversations move.
Nymo has agreed in principle to integrate when a shared pharmacy customer requests it. The path is confirmed pre-customer; execution starts on the first mutual pharmacy asking for it.
Outreach opened with the owner. PharmacyX already surfaces real-time prescription status in their own patient app — the data model exists; the voice channel is the natural add once the conversation deepens.
Formal integration-partnership outreach open with RxWeb. Interested pharmacies on RxWeb can move on the staff-assisted workflow in parallel while the vendor conversation progresses.
Formal integration-partnership outreach open with ProScript. Same posture as RxWeb — staff-assisted is available now; deeper integration follows the vendor conversation.
In touch with Titan. Awaiting vendor integration readiness — their internal security roadmap sits around twelve months out. Open to renewed conversation when their side is ready.
Different PMR?
The list above is only the vendors already in some form of conversation. If your pharmacy runs a different PMR, arrange a discovery call — we'll speak to your vendor and scope the integration, and the staff-assisted workflow is available to you either way.
The receptionist doesn't need us to have partnership paperwork with your PMR to be useful at your pharmacy today. It needs us to have a plan for the depth of integration your pharmacy actually wants.
Book a discovery callHow we work with vendors
Integrations serve your pharmacy — not a vendor's roadmap. If a PMR relationship stops serving you, the staff-assisted workflow is always there as the fallback. You keep your options.
We integrate on your terms and the vendor's terms — never in a way that compromises your pharmacy's data governance. OAuth per pharmacy, no shared credentials, no data pooling across pharmacies.
The staff-assisted workflow and direct-integration workflow are separate build tiers — with the deeper integration priced separately for the additional engineering. Both are explained on the diagnostic call.